Frequently Asked Questions
Who is eligible for membership?
Anyone age 18 or older as of June 1st of the current season is eligible for a membership. No single memberships are issued to anyone under 18 years of age.
Who can be on a family membership?
Immediate family living in the same household can be on the membership. If you are babysitting for a minor, this child is not eligible for your family membership. Grandchildren who do not live in your household are not eligible for your family membership. There is no charge for any child age two or under as of June 1st of the current season.
How do I get my membership cards?
Membership cards can be picked up on opening weekend or in the office when payment is made in full.
What constitutes a babysitter membership?
You can add a babysitter to your membership for an additional fee of $225. This person must be 18 years or older and can only come to the pool when accompanied by a member from your family. This person cannot bring guests or use the membership without a member listed on your application present.
Can you hold my membership if I decide not to join for any length of time?
Management will hold your membership for one year only without any additional fee to rejoin. If you choose to stay out for longer than this length of time there is a reinstatement fee of $175.
How do I get on the swim team?
The swim team is run by the swim team organization independent of Hill City Pool. You can get information (fees, schedules, coaches, practice times, etc.) by clicking on the swim team tab on this website.
There is a $5.00 charge for each guest at the time of each visit. Guest fees may be paid when you sign in.
What is the sign in policy?
All members must show their card and sign in upon entering the front entrance of the pool. Each guest must sign in upon entering. Everyone must use the front entrance unless you have been granted permission from the management to use the side gate, however you are still responsible for signing in. If you need help we will be glad to get a staff member to assist you.
Anyone abusing the guest policy or sign-in policy will be subject to having their membership revoked. No refunds will be made.
How large is the staff?
Hill City Swim & Tennis Club has approximately 30 members on staff. There is always a manager on duty.
What kind of training does the staff have?
All the lifeguards are certified in lifesaving, hold current CPR certifications and have first aid training.
What are the pool hours?
The pool opens at 11:00 a.m. Monday through Saturday. On Sundays the pool opens at 12:00 p.m.
Closing hours are:
6:30 p.m. May
8:00 p.m. June through August
6:30 p.m. September
Occasionally we make the decision to close due to inclement weather. When this happens we will leave a message on the phone and update the website.
What are the Snack Bar hours?
The Snack Bar opens 11:00 a.m. Monday through Saturday and 12:00 p.m. on Sunday
The Snack Bar closes one hour prior to pool closing.
An announcement will be made over the PA system 15 minutes before the Snack Bar closes.
Snack Bar hours may be amended due to inclement weather or by management.
Can I smoke at the pool?
Smoking is permitted on the deck. No smoking is permitted in the rest rooms, eating areas or snack bar. Please use ashtrays that are provided and be considerate of others on the deck.
Can I have a child’s birthday party at the pool?
Arrangements for children’s parties must be made with the manager at least two weeks ahead of time. A form may be picked up in the office and must be filled out and given to the operations manager prior to the party.
No party reservations will be accepted before opening day, or after August 12th.
Because of other commitments that include swim meets, moonlight swims, swim lessons, and lifeguard refresher training, parties are limited to Tuesday, Wednesday, and Thursday evenings from 4:00 p.m. to 7:00 p.m. unless the scheduled pool closing is earlier.
The number of guest attending, including members and non-members, may not exceed 25 people. This includes children and adults.
A charge of $2.00 per non-member (whether swimming or not) is to be paid before leaving the pool on the day of the party. Payment can be made at the Snack Bar or to the manager on duty.
If you plan to purchase refreshments for your party guests at the snack bar you are responsible for notifying the manager two weeks prior to the date of your party.
If you are not purchasing food in the snack bar, all refreshments brought in must be consumed in the designated area. No exceptions please.
If it is rainy or cold on the day of your scheduled party please check with the pool for closing due to inclement weather. If the pool is closed for weather your party may be rescheduled with the manager.
If you must cancel your party please notify the manager as soon as possible.
For safety reasons all parties are held in the designated area.
Anyone abusing the guest policy or sign-in policy will be subject to having their membership revoked. No refunds will be made .